How do I fix the download error message on PS5? (2023)

Are you facing difficulty downloading games on your new PS5? If yes, then I’m here to help you get back to gaming asap! In this blog post, I’m going to show you the simple steps to fix common download errors and get you back in action. So let’s dive right in!

Introduction

If you’re experiencing a download error message on PS5, don’t worry — you’re not alone. This issue is one of the most commonly reported problems with the latest console from Sony. Fortunately, there are some steps you can take to try and troubleshoot the problem and fix it. In this guide, we’ll talk through some possible solutions that may be able to help resolve your PS5 download error so that you can get back up and running again.

Download error message on PS5? What do they mean

Download errors on PS5 can have a variety of causes. Before attempting to troubleshoot any download errors, it’s important to understand what could be causing the issue. Typically, there can be an issue with your internet connection or the PS5 console itself that is preventing the downloads or updates from being completed. Common causes for download errors include:

-A poor internet connection. Check with your ISP if you suspect this may be causing the issue
-The automatic download and installation feature is not enabled on your PS5. Enabling this setting will allow downloads to continue on their own
-Low disk space preventing downloads and updates from being completed
-An outdated firmware version, which may need to be updated in order to continue downloading new content
-The system missing an essential file while downloading content
-Incorrect settings on your system such as network or account settings

If you are still experiencing issues after trying these basic troubleshooting steps then it’s recommended that you contact PlayStation support for further assistance.

How to Fix Download Errors on PS5

Download errors can occur on the PlayStation 5 for a variety of reasons. To fix download errors, you should start by following these steps:

1. Restart your console: A simple restart can help clear temporary obstructions and is one of the most effective solutions for many issues with the console.
2. Clear the cache on your PS5: You can do this by pressing and holding the power button to turn off your PS5, then pressing and holding it again until you hear two beeps – this will reset the console’s cache memory.
3. Check network settings and Internet connection: Make sure your Internet connection is stable before proceeding with any downloads – if necessary, check or reset your network settings through the network option in Settings > Network & Internet tab.
4. Download items one at a time: If possible try downloading items one at a time to limit additional strain on the PlayStation Store’s servers which could be causing download issues.

  5. Reset your PlayStation Store folder: If there are corrupted files in your download folder that is causing problems, you can reset it by going to Settings > Application Saved Data Management > Saved Data in Online Storage > Delete/Reset Save Data from PlayStation Store Server – this will delete all existing files from the store and enable you to re-download them again.

Advanced Solutions

For those who have tried the basic troubleshooting steps but still experience the download error message on PS5, there are several advanced solutions to consider. One solution is to move games to external storage, as the internal storage of the PS5 may be full. Another solution is to reset the network settings, which can help resolve any network-related issues. If you have a more complex network setup, port forwarding may be necessary to ensure that your PS5 can communicate with the servers needed to download games. If none of these solutions work, you may need to contact customer support for further assistance. Be sure to have your PS5 system information and network setup details ready when you reach out to support, as this will help them better assist you in resolving the download error message.

Conclusion

After following these steps, most users will have been able to resolve the download error on PS5 and successfully download games, patches, and updates. However, if your issues are persisting and you have tried all of the solutions listed here, then you should consult with PlayStation Support to troubleshoot further. They may be able to rectify any issues that remain unresolved or provide more technical resolution advice.