Playstation 5

[Fixed] PS5 Crashing Issue: What You Need to Know (2023)

PS5 crashing issue

Are you facing PS5 crashing issues? Don’t stress, you’re not the only one! In this article, we’ll investigate the possible causes and solutions to the PS5 crashing issue. Get the facts and get back to gaming with no interruptions!


Are you having a PS5 crash issue? It’s usually caused by a software or hardware error. Ugh, so annoying! Let’s go over common crashing problems and offer tips to diagnose and fix them. We’ll also provide ideas to prevent crashes in the future.

Note that these tips may not work for everyone. Your system setup is unique, so the steps needed may be different. But these guidelines should help most users reduce the frequency of crashes. If nothing works, contact Sony Support or try Reddit & PlayStation Communities.

What Causes PS5 Crashing Issues?

PS5 crashing issue
What Causes PS5 Crashing Issues

A PlayStation 5 (PS5) console may crash for many reasons. Knowing why it crashes can help gamers fix the problem.

Common causes of PS5 crashing include:

  • Hardware malfunctions affect both software and hardware components.
  • Outdated drivers can lead to connection problems, causing crashes.
  • Corrupt files can be removed or replaced with clean ones.
  • System file issues happen when the PS5 cannot find important source files.
  • Low storage space can cause lagging and crashing.
  • Insecure database network connections can cause crashing and disconnections.

Troubleshooting depends on the type and extent of the error. Solutions can be found manually or by getting help from Sony’s technical support.

How to Fix PS5 Crashing Issues?

We all know the thrill of gaming on PS5. But this powerful console can also cause game crashes and server issues, which can ruin your gaming experience. So, it’s important to stay up-to-date on fixes and maintenance.

Usually, Sony releases patches to fix technical issues. Before attempting to fix any crashes or server issues, check the system software version. Go to Settings-> Devices-> System Software. You can then check if there is an updated version available under Settings->System Update->Software Update->Automatic Downloads/Installation or Download Latest Version (if available).

If no system level update is available, try these steps:

  • Check storage device health. Unplug the USB from the PS5 and plug it into a computer to check the drive’s health. Remove any unnecessary applications.
  • Reboot. Hold down the power button for 10 seconds and turn it back on. Don’t download/install any new applications after the reboot.
  • Reset settings. Restore settings again via Backup & Restore: Rest Softwares Corruptions ->Settings -> Rest All Settings or just Network ->Internet Connection Test. Follow the manufacturer’s guide for other recommended settings.
  • Reinstall system software. If unsuccessful after previous steps, try reinstalling the system software from the official PlayStation website. Use a USB media drive with 400 MB of free space, formatted as FAT32, as instructed in the user guide. This will refresh the data accordingly.

Common PS5 Crashing Issues & Fixes

PlayStation 5 owners have had freezes, system crashes, and other tech troubles since the console launched. This guide will tell you the most common PS5 crashing problems and ways to fix them.

  • System Crashes: These can be from hardware or software errors or their conflicts. Rebooting the console may help, but for harder problems you should get professional help.
  • Game Crashes: These are usually from incompatible settings, old software, or a bug in the game. Troubleshooting each game is different, and you need to know the specifics before fixing it.
  • Disc Read Errors: Damage to the console or the disc not being recognized by the PS5’s firmware can cause this. Cleaning and repairing parts could help, or you may need a technician.
  • Blue Screen of Death (BSoD): This is from incompatible software and hardware. You could try updating the console’s firmware or installed programs, or else you may need professional help to figure out the cause.

Tips to Prevent PS5 Crashing Issues

The PS5 has been a great addition for gamers, but some have experienced crashes or hangs. To prevent this, look out for signs and take action!

  • Check for game updates. Old or incomplete versions may cause issues.
  • Make sure your console has good ventilation to avoid overheating.
  • Avoid long sessions with intense graphics or physics.
  • Have a stable connection when playing online.
  • In settings, disable power saving mode.

By following these tips, you can reduce your chances of crashing and enjoy your gaming experience!


To summarize, the crashing problem with the PS5 is not a sign of a major issue. This could be from a basic problem that can be fixed with proper care and by making sure your internet connection is good and your console has the latest version of software.

Game creators also said that they are doing repairs for the crashes that have been reported. Ultimately, take a look at our guide for recognizing and troubleshooting PS5 crashes and see what solutions work for you:

  • Check your internet connection.
  • Make sure your console has the latest version of software.
  • Check for any hardware issues.
  • Check for any game-specific issues.
  • Try a different game.

Frequently Asked Questions

What is the PS5 crashing issue and why is it happening?

The PS5 crashing issue refers to a problem where the PlayStation 5 console unexpectedly shuts down or reboots during gameplay or other activities. The exact cause of this issue is not yet clear, but it may be related to software bugs or hardware malfunctions.

How can I fix the PS5 crashing issue?

If you are experiencing the PS5 crashing issue, the first step is to try restarting your console and checking for any available system updates. You can also try rebuilding your console database or resetting your PS5 to factory settings. If these steps do not resolve the issue, you may need to contact PlayStation Support for further assistance.

Is Sony aware of the PS5 crashing issue?

Yes, Sony has acknowledged the PS5 crashing issue and has stated that they are working to address the problem as quickly as possible. They have also encouraged players to submit crash reports to help identify the cause of the issue.

Will the PS5 crashing issue affect my saved games?

Possibly. If your PS5 crashes while you are playing a game, there is a chance that your progress may not be saved. However, you can minimize the risk of losing progress by saving frequently and making backups of your saved games.

Is the PS5 crashing issue covered under warranty?

If your PS5 is still under warranty, the crashing issue may be covered for repair or replacement. However, you should contact PlayStation Support to confirm the details of your warranty coverage and to initiate a repair or replacement request.

Can I continue to use my PS5 if it is experiencing the crashing issue?

While it is possible to continue using your PS5 if it is experiencing the crashing issue, it is not recommended. The crashes could potentially cause data loss or hardware damage, and may indicate a larger issue with your console that needs to be addressed.


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