Playstation 5

[Solved] The PS5 Green Screen: What it is and How to Solve it (2023)

PS5 Green Screen

Are you a proud new owner of the PS5, but baffled by the dreaded green screen? Don’t worry – we’ve got your back! In this blog post, we’ll take you through everything you need to know about the PS5 green screen (and how to make it go away!). Let’s start getting to the bottom of this issue!


Are you experiencing a “green screen of death” while playing games on your PlayStation 5 (PS5) console? If so, you’re not alone. This strange issue is known as the PS5 green screen error and has been reported by numerous players.

In this article, we’ll explain what the problem is and give some possible solutions to help get your gaming back up and running. We’ll also discuss why this issue occurs in the first place and what you can do to avoid it in the future. So, if this sounds like something that could be causing problems for you, read on to find out more!

What is the PS5 Green Screen

PS5 Green Screen
What is the PS5 Green Screen

The PlayStation 5 (PS5) is the latest game console from Sony, boasting a variety of advanced features and settings. While the system provides an incredibly immersive gaming experience, several users have reported that they’ve experienced a “green screen” issue where the image is replaced by a solid green hue instead of whatever game or menu they were using.

This issue can occur for numerous reasons and can range in severity, although in most cases both gameplay and audio will be affected. The good news is that this common problem has several solutions that are quite easy to execute. Depending on your specific situation, you may have to try multiple solutions before the green screen disappears completely.

  • First and foremost, make sure that your TV or monitor is properly connected to your PS5 via an HDMI cable of Premium High-Speed quality.
  • Be sure to also check if your TV or monitor has any firmware updates available as this could possibly resolve the issue as well.
  • Additionally it’s important test other sources such as cables and consoles (if applicable).
  • If trying different cables or sources eliminates the green screen problem then you have identified the component causing the issue. You should now be able to replace or repair it accordingly in order to fix the error code ENHD-8000 on your PS5 system console.

Causes of the PS5 Green Screen

One common issue that some PlayStation 5 (PS5) users have been experiencing is a green screen. This screen typically happens during game loading and startup, and it’s often accompanied by an error code such as E-104 or CE- 102238-1. This can be very disheartening when you’re trying to enjoy your console, but fear not: we’ll look at the potential causes of this issue and give you some tips on how to fix it.

The most common culprits behind a PS5 green screen are hardware-related issues or corrupted data. These can be caused by power surges, poor cable connections, damaged hardware components, or game patches that were not properly downloaded or installed. In some cases, errors from bug reports can also cause this issue to appear.

Other common causes of the PS5 green screen include:

  • Video settings that are too high for your TV to handle properly.
  • Problems with firmware compatibility on your console.
  • Problems with your router configurations where ports needed for gaming are being blocked in the process.
  • Problems with graphic drivers may also be causing this issue in some cases.

Solutions to Fix the PS5 Green Screen

The PS5 green screen issue is a technical problem that has been reported by some PlayStation users when their console reveals an unusual full-screen green, gray or blue tint during gameplay. This issue must not be confused with the PS4’s Blue Light of Death (BNoD), as the two are distinct problems.

Though there is no single fix for this issue, PlayStation users have found success with a few troubleshooting solutions. Below are some of the most effective remedies to solve the PS5 green screen problem:

  1. Restart your console: Sometimes, restarting your console can help resolve temporary software issues that cause display abnormalities. To do this, press and hold the PlayStation button on your controller to open the quick menu and select “Restart PS5”.
  2. Reseat all cables in your PS5: This involves completely disconnecting all cables from your console before reinstalling them—making sure to properly secure each port connection.
  3. Software update: Updating your system software can potentially solve minor bugs which might cause display issues like this one; refer to Sony’s official support page for detailed instructions on how reset or reinstall updates on your unit using its Safe Mode option.
  4. Contact Sony for repairs: If all else fails, it is best to contact Sony directly and request technical assistance; you may even be eligible for a service exchange if fixes cannot be applied remotely due to hardware damage in which case you will need to prepare necessary documents and proof of purchase prior to contacting them further about related service fees or warranty information based on their provided protocol.


In conclusion, understanding the cause of the green screen on the PS5 can help you troubleshoot this issue and get your console back up and running. This can typically be fixed with a simple restart or by unplugging any connected external devices. If this doesn’t work, try:

  • Resetting your console
  • Signing out and back into your network
  • Updating the firmware
  • Performing a full system restore

If all else fails, contact customer support for assistance.

By being informed about the PS5 green screen and how to handle it, you can take charge of the situation and prevent major issues from occurring with your gaming console. Whether you own one or are thinking of buying one in the future, it’s always smart to know what you’re dealing with ahead of time so that you can spend more time enjoying your games as intended.


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